Shipping Policy for Dupatta & Kurti Products
1. Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders are not processed on weekends or public holidays.
- In case of high order volume, processing may take slightly longer.
2. Shipping Time
- Estimated delivery time is 4–8 business days, depending on location.
- Delivery timelines may vary due to courier delays or unforeseen circumstances.
3. Shipping Charges
- Shipping charges (if applicable) will be calculated at checkout.
- Free shipping may be offered on selected orders or promotions.
4. Order Tracking
- Once the order is shipped, a tracking ID will be shared via email or message.
- Customers can track their shipment through the courier partner’s website.
5. Delivery Issues
- If the package is delayed, lost, or not delivered, contact support at:
- akshdeepcorporation@gmail.com
- Please allow extra time during festivals, holidays, or peak seasons.
6. Incorrect Address
- Ensure the shipping address is correct at the time of placing the order.
- Orders shipped to incorrect addresses provided by the customer are not the responsibility of support.
7. Failed Delivery Attempts
- If delivery fails due to unavailability or incorrect details, re-shipping charges may apply.
8. Damaged Package
- If the package appears damaged at the time of delivery, do not accept it or record a video while opening.
- Report the issue within 48 hours with proof for resolution.
9. Service Availability
- Shipping is available across most locations, but delivery may be limited in certain remote areas.
For any shipping-related queries, contact customer support via email.